Resources

Weekly Tech Tidbit – Remote Risks and Compliance Part II – Secure and Reliable Communications

Last week I talked about the importance of Cloud Backup in our new remote teaching and learning and back-office school environments.

This week I am going to talk about secure and reliable communications.

The reality is that the number one threat to your network is your users clicking on attachments or web links that lead to bad places that can potentially launch an attack against the user and ultimately your physical and cloud network resources.

Tech Tidbit – Closing Time. Protocols and Processes that have to go!

For the last few years Microsoft has been talking about "Modern" this or "Modern" that.  In the quest for improved security they are agressively trying to move everyone to more modern protocols.  The impending LDAPS changes are an example of this.   However, there are more processes and protocols that they are urging you to retire.

Tech Tidbit – Solving the present building access issue – Co-Managed IT

Every day I am talking to a school district remotely and the conversation goes something like this, "We can't get into our buildings" or "We have very limited access to our buildings".

One thing to keep in mind is that with our Paladin Sentinel Monitoring service we are monitoring your equipment 24x7x365.   In addition, subscribing to that service lays the foundation to allow us to provide remote support.

Tech Tidbit – Your Battle – Deny Lateral Movement vs. Momentum

I constantly harp on denying the bad guys access to your network, and if they are inside already, denying lateral movement.  At the last Tech Talk, I mentioned that I am watching many of the Paladin Sentinel Monitoring sites just RDP into all the servers with the true Domain Admin Administrator ID - just like we did 15 years ago.

Cisco Pandemic Assistance for K-12 – Free Security Options For Your Endpoints

Cisco is trying to do their part during the Pandemic.

If you are a Cisco AMP, Cisco DUO, Cisco Umbrella, or Cisco AnyConnect client, Cisco is allowing you to increase your license counts - without cost to the district - until July 1, 2020.  This allows you to truly do the right thing for all your endpoints to keep your district as secure as possible to finish out this school year.

Tech Tidbit – Two ways to sanely maintain remote endpoints

The reality of many K-12 school districts is that you either have handed out or are handing out laptops to teachers and critical staff to get through this quarantine.   All those great tools you had been using: WSUS, SCCM, and KACE are now functionally useless for those remote users.

Weekly Tech Tidbit – Secure Remote Access

As I write this on Tuesday, March 24, 2020, I do hope that this message finds you well and staying safe as we all adapt to our new normal under the COVID-19 regulations. We all hope this lasts as short a time as possible. Rest assured that the team at CSI seamlessly transitioned into our remote work environment, and we continue to monitor your networks and respond to your service requests as usual.

Weekly Tech Tidbit – NIST Significantly Changes Password Recommendations

Earlier this month, on March 2, NIST formalized a significant number of changes to its password recommendations as part of the final release of its updated Digital Identify Guidelines document or NIST publication SP 800-63-3.  The full document which includes three additional sister documents (800-63A, 800-63B & 800-63C) is here:

https://csrc.

Weekly Tech Tidbit Extra – VPN Best Practices

As part of our client school district's response for Corona virus preparedness, we see an uptick in requests for VPN access into the school district's networks.  With the potential increase in VPN users and remote connections into your district's systems, we thought now would be a good time to remind you of a few best practices around VPN use:

 

 

Each user should have a unique VPN account, no sharing of ID’s between users or departments.

Weekly Tech Tidbit – How to take the first steps to protect your school district

We have all had at a flood of information come at us in the last nine months regarding ransomware, malware, and cyber security options from all different quarters (cyber-seminars, vendors, various government agencies, and from even yours truly). It is easy to see how one could get a bit lost as to how to decide what the right first step is to improve the security posture of your school district.

Weekly Tech Tidbit – Remote Risks and Compliance Part I – Cloud Backup

Now that we have shifted to predominantly remote workers and remote teaching and learning, we have a number of new challenges as well as increased threats.

Challenge #1 - Remote File Access.   The solution is moving files from traditional home directories and traditional common drives to cloud-based shared folders and home directories.

CSI is pleased to announce that we are an approved reseller under the NCPA Cooperative Purchasing Alliance

Through our partnership with Synnex Corporation CSI is an approved vendor on the NCPA national purchasing contract which is a legal alternative for our public sector and K-12 clients to either the NYS OGS or Federal GSA IT Schedule 70 contracts.NCPA (National Cooperative Purchasing Alliance)

NCPA  is a leading national government purchasing cooperative working to reduce the cost of goods and services by leveraging the purchasing power of public agencies in all 50 states.

Windows 10 October 2020 Update: Features to watch out for

Microsoft started rolling out the Windows 10 October 2020 Update in recent weeks. While this update is relatively modest in terms of size and features, it boasts of several design and functionality upgrades that will enhance user experience. Here’s what you can expect from the update. Start menu’s new look The Start menu gets a […]

Disabling Android location settings

The location tracking feature in Android smartphones makes it easier to use certain apps like Google Maps. With this feature turned on, it’ll be easier to locate, for example, the nearest diner. However, enabling this feature has security implications. Hiding your location may require extra steps when you use certain apps, but at least you […]

5 Easy ways to boost your Mac’s speed

Has your Mac become sluggish? Is it taking too much time to boot or load websites? Different factors can slow down your computer. In this post, we have prepared various tips on how to resolve this. Clean up your Login Items The Login Items list (also known as the Startup List) contains all the apps […]

Why you need to keep your servers cool

Servers have become an essential tool for many businesses. They manage and keep business data secure, and improve workplace productivity. However, overburdening your servers causes their operating temperatures to rise, which can lead to reduced server reliability and data loss. This is why it’s important to keep your servers constantly cool. How does temperature affect […]

How VoIP revolutionizes communications for small and medium businesses

Many businesses fail to realize how ubiquitous and game-changing VoIP is, and as a result, they stay stuck on legacy phone systems. Staying put should no longer be an option, especially if your company is serious about seizing future opportunities. Read on to learn how VoIP can improve your communications. Different phone systems Phones have […]

New admin capabilities for better Microsoft 365 delivery

In the past few months, the pandemic has driven businesses to utilize every tool available to them to keep operations going. This largely meant deploying cloud-based solutions that can support remote work setups and connect multilocational workers. During these critical times, the job of IT administrators has become more crucial and demanding. So to help […]

Give your SMB more flexibility with a hybrid cloud

When it comes to the cloud, small- and medium-sized businesses (SMBs) are often presented with the choice of either a private or a public cloud. But there is a third option — a hybrid cloud. And this is the choice that provides SMBs with greater flexibility. How so? Read on to find out. Hybrid clouds […]

Is your business continuity plan doomed to fail?

No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with. Let’s take a look at some of the […]

How to back up your files using Windows 10

Business owners are becoming more aware of the damaging effects of data loss. Companies now realize that without safe and reliable data backup, important business information can fall into the wrong hands or be lost forever. Fortunately, Windows 10 offers easy-to-use tools like File History and OneDrive. File History in Windows 10 Serving as the […]