Why CSI is different

January 6th, 2014
Why CSI is different

At CSI we are constantly reading, learning, evaluating, and training on the latest technologies and best practices.  I personally read at least 1,000 pages a week of technical journals, including emails and technical posts from some of the best minds and subject matter experts in our industry on new technology, problems with existing technology, solutions to the various problems of the day, and best practices.  I know my partner Bob Knapp and my entire technical staff are each doing similar things to keep abreast of this tornado called technology in their respective areas of expertise.

I think the other thing that makes CSI unique among technology firms is that our heritage is as technicians and not marketing folks.  Whether a technology solution works or not is much more important to us than a flashy brochure.  The ability of the product to reliably do what our clients need done is much more important to us than that the shiny new product is $5 cheaper, or that we can can make $5 more switching products.   Our clients networks are "our" networks.  We know them intimately.  We are obsessive about maintaining them.  We take it personally when things don't go right.

We always look for better ways to do things.  However, we don't gamble with our clients networks or money.  Stable and boring is good when it still makes good business and technological sense to not chase the shiny new widget.  We'd rather research the new technology, pilot it, understand it intimately and then decide whether it makes sense or not.  Only then will we have a serious discussion about implementation.

Another thing that makes CSI different is that we use the major technology we sell and support.  If it doesn't work, our business doesn't work.  Whether it is server virtualization, desktop virtualization, storage area networks, or anytime anyplace access, we run our business using it.  It is amazing how quickly you understand the proper application of technology or how one vendor's product compares to the next vendor when you are forced to actually use what is in the brochure and suffer the consequences of poor design or implementation issues the vendor "forgot" to mention in their nice brochure or documentation.

Another differentiator of CSI is our longevity.  Bob and I have been working together for almost 34 years.  The majority of our staff have been with us for well over 10 years. We worked with VisiCalc 1.0, Lotus 1-2-3 1.0, Microsoft Word 1.0, Windows 1.0 and the original Macintosh.  We started two years after Apple and pretty close to when they left their garage.  We started before Microsoft, Dell and most of our industry existed.  In March 1980 I remember standing in front of Microsoft's small table selling a single product called BASIC out of Scotsdale Arizona and sitting next to Steve Wozniak with Steve Jobs three feet in front of me talking to about 20 early PC pioneers in technology.  I was there.  We didn't just read a book about the early years of our industry.  Bob and I lived it.

I believe that these attributes make CSI uniquely suited to work with you in supporting your technology needs.  Bob and I welcome the opportunity to discuss your unique situation and share our thoughts on what you should do.  Please contact us to setup an appointment.

--Scott Quimby, President

CSINY_favicon To find out more about how CSI can help you, contact us.


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