We are so focused on our networks being breached and the bad guys gaining a foothold to steal our money and personally identifiable information that we often forget is that we as techs can make mistakes and inadvertently give away access to sensitive/confidential parts of the network.

The reality is that your network is under attack.  We need to protect our servers.  We need to protect our data.  One way we do that is by not remoting into servers to do basic tasks.   Almost everything we need to do, we can now do remotely.   Also, we can do many tasks with a more limited ID than a true domain admin account.

Our Tech Talk quarterly, free knowledge transfer session is Tuesday, January 15th at 8:00 AM. This session is designed for technical staff responsible for technical support in your organization. Attendees at our previous meetings have given us the highest ratings for the quality of our presentations.

It is important to have accountability to the taxpayers independently proving that each school district has adequate financial controls in place and is properly managing the money it has been entrusted.  In this era of identity theft, ransomware, and electronic financial theft, it is equally important to have adequate technical controls in place to protect your network and your district's private data.

Our Tech Talk quarterly, free knowledge transfer session is Tuesday, October 23rd at 8:00 AM. This session is designed for technical staff responsible for technical support in your organization. Attendees at our previous meetings have given us the highest ratings for the quality of our presentations.

I can't tell how many times I have heard from non-technical Mac people that, "they don't need anti-virus." The Apple person that sold them their Mac told them that. I have pointed out that Apple's technical folks make a strong recommendation for anti-virus in their technical documents despite sales claims to the contrary.

We have to be constantly vigilant to prevent malware, trojans, and other bad actors from taking root in our school networks to steal personally identifiable information (PIA) and money.   Besides web filtering, antivirus, patching, and now advanced endpoint protection, we also have to look at policies.

The school year has started and we're anxious to update you on what our webinar, seminar, and Tech Talk schedule for the Fall and Winter.

Wednesday, September 26th 10:30 pm - Webinar - Troubleshooting SCCM Configuration Manager.
Wednesday, October 3rd 10:00 am - 3:00 pm - Cisco Meraki Hands-On Workshop at CSI.
Tuesday, October 23rd - CSI Tech Talk (details to follow)
Wednesday, December 5th CSI's 3rd Annual Security Event (details to follow)
Wednesday, December 12th 10:30 pm - Webinar - Topic TBD
Tuesday, January 15th - CSI Tech Talk
Wednesday, February 13th - Webinar - Topic TBD

Details will follow for the Fall and Winter events.

SCCM Configuration Manager is an amazing tool.   But when things don't go as planned, that tool becomes immensely frustrating.  Scott Quimby will walk you through some basic SCCM troubleshooting techniques focusing on:

Where the logs are
Services that run
How SCCM gets updated
What to do if updates are stuck.

CSI is growing again.  We are looking for high-quality individuals to work with our service delivery team.

For more information on the positions available please click here.