Over the past few years, we have been recommending the use of switch stacks in all your MDF and IDF locations. This has been done to aid in simplifying switch management, but it has led to some confusion from time to time when someone is physically working in one of the network closets.
In my 20s I went to Tahiti and went on a sunset cruise on the famed “Liki Tiki”. It was an amazing sunset. Hula girls, and music. Along the way the Liki Tiki sprung a leak. It was pitch black, and the boat was taking on water. The captain and crew knew they were taking […]
Over the past few weeks, we have had a number of cases where support tickets needed to be opened to resolve issues where end-users were reporting “inability to access the Internet.” These can be frustrating and stressful for both end-users and the responding techs.