As Hurricane Irene approached New York, CSI used our 24x7x365 Paladin Monitoring service to help our clients prepare their computers and networks for the impending hurricane.  We were able to quickly identify all the uninterruptible power  supplies (aka batteries) under management which had bad batteries or other hardware issues.

On September 6, 1979 my father and I entered the world of business opening the first store in the region dedicated to personal computers.  I was 17 and had just left for the University of Texas at Austin after helping my dad setup the store and left him to run it while I was in […]

Malicious PDF Documents can be a threat to your business I can’t tell you how many people tell me that they never worry about clicking on Adobe PDF file documents because “they are safe”.  They are shocked when I tell them that infected PDF files is one of the major ways viruses and trojans are brought […]

Here’s an article from Novell on the features added to the new version of GroupWise coming in the fourth quarter. It sounds like there are some nice features being added. https://www.novell.com/communities/node/13309/groupwise-ascot-coming-soon

Blackberry Enterprise Server (BES) functionality is highly dependent upon the following: 1 – Exchange being alive 2 – The controlling domain controller (global catalog server) being alive 3 – BES being at the proper service pack level for the Exchange service pack level.

For our Novell GroupWise users here is an article from Novell talking about what is coming next (and not coming) for GroupWise. https://www.novell.com/communities/node/13263/groupwise-retiring-technologies%E2%80%A6

Anti-virus We operate under a very simple “best practice” premise for anti-virus. Workstations should have anti-virus that scans only the workstation and related memory sticks, etc. Servers should have anti-virus that scans only the server itself.

Printing for wireless users is often confusing I have a laptop.  I bring the laptop to work.  It sits on our wireless network.  My default printer is a nice shiny new Canon multifunction printer/copier/scanner/fax printer.   I go home.  The printer I use is an HP LaserJet 4000.   I routinely go to other locations which have […]

Server and Workstation Clean Up Tips Updates Whether you are manually updating or refreshing your golden images, here are some things to consider: Make sure your workstations are doing Microsoft Updates and not just the default Windows Updates.  Microsoft Updates is optional on every version of Windows workstation or server OSes.