Resources

Just when you thought it was safe to move along to other technical topics, along comes Scott Quimby’s Hardening Active Directory Part III to scare you even more.  If you haven’t watched Part I and Part II, you can find them here. In Part III we will do a little review of some core topics […]

We are so focused on our networks being breached and the bad guys gaining a foothold to steal our money and personally identifiable information that we often forget is that we as techs can make mistakes and inadvertently give away access to sensitive/confidential parts of the network.

The reality is that your network is under attack.  We need to protect our servers.  We need to protect our data.  One way we do that is by not remoting into servers to do basic tasks.   Almost everything we need to do, we can now do remotely.   Also, we can do many tasks with a […]

It is important to have accountability to the taxpayers independently proving that each school district has adequate financial controls in place and is properly managing the money it has been entrusted.  In this era of identity theft, ransomware, and electronic financial theft, it is equally important to have adequate technical controls in place to protect […]

I can’t tell how many times I have heard from non-technical Mac people that, “they don’t need anti-virus.” The Apple person that sold them their Mac told them that. I have pointed out that Apple’s technical folks make a strong recommendation for anti-virus in their technical documents despite sales claims to the contrary.

We have to be constantly vigilant to prevent malware, trojans, and other bad actors from taking root in our school networks to steal personally identifiable information (PIA) and money.   Besides web filtering, antivirus, patching, and now advanced endpoint protection, we also have to look at policies.

The school year has started and we’re anxious to update you on what our webinar, seminar, and Tech Talk schedule for the Fall and Winter. Wednesday, September 26th 10:30 pm – Webinar – Troubleshooting SCCM Configuration Manager. Wednesday, October 3rd 10:00 am – 3:00 pm – Cisco Meraki Hands-On Workshop at CSI. Tuesday, October 23rd […]

SCCM Configuration Manager is an amazing tool.   But when things don’t go as planned, that tool becomes immensely frustrating.  Scott Quimby will walk you through some basic SCCM troubleshooting techniques focusing on: Where the logs are Services that run How SCCM gets updated What to do if updates are stuck.

Through our partnership with Synnex Corporation CSI is an approved vendor on the NCPA national purchasing contract which is a legal alternative for our public sector and K-12 clients to either the NYS OGS or Federal GSA IT Schedule 70 contracts.NCPA (National Cooperative Purchasing Alliance) NCPA  is a leading national government purchasing cooperative working to […]

One of the most frustrating things for users and the technical staff that support them is erratic email flow.  Often users and staff don’t know that their email is stuck or being rejected.  By the time the technical staff often realize there is a problem, a whole lot of email has backed up – or […]