Resources

What would you do if you came into school tomorrow and were told that all your District’s data had been corrupted? Your next step would be to check in with your IT staff to see if they were clearing your system and restoring your data with a backup.

The reality of many K-12 school districts is that you either have handed out or are handing out laptops to teachers and critical staff to get through this quarantine.   All those great tools you had been using: WSUS, SCCM, and KACE are now functionally useless for those remote users.

As I write this on Tuesday, March 24, 2020, I do hope that this message finds you well and staying safe as we all adapt to our new normal under the COVID-19 regulations. We all hope this lasts as short a time as possible. Rest assured that the team at CSI seamlessly transitioned into our […]

These have been extraordinary times for the world, our country, our school districts and our families.  We are implementing remote learning plans and remote access plans to keep the district functioning in this time of social distancing, crowd restrictions and mandated closings.

As part of our client school district’s response for Corona virus preparedness, we see an uptick in requests for VPN access into the school district’s networks.  With the potential increase in VPN users and remote connections into your district’s systems, we thought now would be a good time to remind you of a few best practices […]

This morning I read the headline that a second New York school district has shutdown over Coronavirus concerns.  The question becomes how does a school district function if school is closed for an extended period of time?   Besides the obvious impacts to teaching and learning there is a whole lot of back office processes that […]

I often ask the question to my staff and to vendors, “How do I know what I don’t know?”.  By that I mean how do I find out about devices that are broken or performing poorly on our client’s computer networks?

Why do so many things in our life break on holidays, nights, and weekends?  Over the years I have had way too many pipes leak, hot water heaters spring a leak and furnaces die at the worst times.

A few months ago it wasn’t a good morning for technology in our organization.   First the text message came to me at 7:00 am stating that, “the office was down” meaning that it was no longer accessible from the internet.  I then received the next text message, “could I check it out since I […]