Why UPS is necessary for network equipment

Fire, flood, storm, and other disasters can lead to power failure and productivity loss. Using uninterruptible power supply (UPS) for computers ensures you never lose unsaved work, but without internet, you’re practically crippled. To avoid that dilemma, we highly recommend using UPSs for your networking equipment, including cable modems, wireless access points, and routers. UPS […]

How to move files from Android to computer

There’s a lot of good things to say about how-to articles. They’re simple, practical, and if we follow instructions correctly, they can give us a sense of accomplishment. From basic life skills such as learning how to change a lightbulb or how to fry an egg to more technical topics like learning how to write […]

Virtualization vendors fix processor flaws

Everyone has been trying to make sense of recently discovered vulnerabilities that affect almost every computer in use today. All you really need to know about the Spectre and Meltdown bugs is that they make it very easy to spy on private information stored on a computer. But if you’re using virtual desktops or servers, […]

Take Google Search to the next level

Google has become so popular that its name is actually a verb in the dictionary. Despite people using Google every day, many don’t know that the search engine’s simple-looking interface is chock full of features that’ll help you find information faster. Include and exclude keywords Google will understand most of the search terms you type […]

How will AI impact internet telephony?

Artificial Intelligence (AI) brings to mind robots that can perform tasks and think like human beings. While that’s certainly possible in the future, AI today is simply an intuitive set of technology that automates business processes. It’s been around for decades, and now it’s poised to make significant improvements to VoIP technology. Contact Center Operations […]

Beware Of Apps Bundled With Your Windows 10

Have you recently purchased new laptops or computers? Don’t get too excited. A new report proves that pre-installed software such as free trials and web browser toolbars can pose high-security risks. So if you want to maximize your new investment, here are some things you might want to know: Tavis Ormandy, a researcher from Google’s […]

CSI Tech Talk meeting Tuesday January 23rd – Sign Up Now!

Our Tech Talk quarterly, free knowledge transfer session is Tuesday, January 23rd at 8:00 AM (Snow date Tuesday, January 30th). This session is designed for technical staff responsible for technical support in your organization. Attendees at our previous meetings have given us the highest ratings for the quality of our presentations.

Windows 10 in Education Deployment and Manageability Workshop

CSI and Microsoft are excited to present a Windows 10 in Education Deployment and Manageability Workshop on Wednesday, February 28th from 8:30-12pm.  Microsoft will be coming to our office and providing a very detailed presentation on all things Microsoft relating to the deployment, management licensing, and upgrading of Windows 10 in education.

How to troubleshoot email for Google Apps – Recording Available

One of the most frustrating things for users and the technical staff that support them is erratic email flow.  Often users and staff don't know that their email is stuck or being rejected.  By the time the technical staff often realize there is a problem, a whole lot of email has backed up - or worse the district has been blacklisted.

Office 365 Update: New Tools You Need To Know

Yet again, Microsoft has released new AI-based features for Microsoft Excel, Word, Outlook, and more — a continuing trend since 2016’s launch of the Microsoft AI and Research Group. If your business is subscribed to Office 365, this article will acquaint you with the newest features! Automatically Uncover Trends in Excel Data Finding useful information […]