Where the line should be drawn between employees using the Internet (and their time) at work for personal use is always a source of great controversy. We all know certain on-line activities definitely effect employee productivity. However, this research paper suggests not all employee personal Internet use is bad for productivity. This is sure to fuel the debate.
No matter what your views are on personal Internet use on business time are the question for you is, "Do you have an Acceptable Use Policy (AUP) outlining for your employees can and cannot do?". Over the last 33 years I have been involved in many computer related investigations in various capacities with local and Federal law enforcement agencies. Based upon my experiences the sad reality is that you need to have an AUP in place.