- How email flows
- Spam filters
- Blacklists
- Message tracking
- Rate limits and deferred email
- Compromised accounts.
- Basic troubleshooting techniques.
How to troubleshoot email for Google Apps – Recording Available
One of the most frustrating things for users and the technical staff that support them is erratic email flow. Often users and staff don't know that their email is stuck or being rejected. By the time the technical staff often realize there is a problem, a whole lot of email has backed up - or worse the district has been blacklisted.
In December's Tech Talk Webinar Scott Quimby will discuss some basic troubleshooting and theory of operation on how Google Apps handles email flow. We will also look at some other aspects of Google Apps administration.
Topics he will cover are: