I often ask the question to my staff and to vendors, “How do I know what I don’t know?”.  By that I mean how do I find out about devices that are broken or performing poorly on our client’s computer networks?

CSI is pleased to announce that we have obtained a Federal GSA IT Schedule 70 contract for the following items: CSI Professional IT Services Paladin Sentinel Remote Monitoring Paladin Cloud Backup Paladin Email Defense   This contract is valid in the 48 contiguous states.

Along with the Christmas shopping rush, business owners and managers are rushing to purchase computers, software and other IT equipment before the the Section 179 deduction allowance expires December 31, 2013.  If you are considering a large technology purchase you should do it now to take advantage of this special 100% tax deduction.

The Health Insurance Portability and Accountability Act (HIPAA)  requirements makes privacy and security compliance for electronic Personal Health Information (ePHI) records in the medical industry challenging.  On September 23rd, 2013 the final portion of the compliance requirements went into full effect.

The reality of today’s world is that the internet can be a dangerous place.  There are criminals trying to steal your money, your data, and your identity.   There are many ways that your business is under attack every day.  Two threats you constantly face are opening dangerous emails and when your employees visit infected […]

Why do so many things in our life break on holidays, nights, and weekends?  Over the years I have had way too many pipes leak, hot water heaters spring a leak and furnaces die at the worst times.

There are thousands of technology vendors and “IT guys”.  There are a few here and there who are quite good.  However, there are many, many more that unfortunately aren’t that good.  They may know more than you, but many don’t know as much as you think they do.

A few months ago it wasn’t a good morning for technology in our organization.   First the text message came to me at 7:00 am stating that, “the office was down” meaning that it was no longer accessible from the internet.  I then received the next text message, “could I check it out since I […]